Frequently Asked Questions
Get answers to common questions about Selah's laundry, dry cleaning, and pickup & delivery services.
Do you offer laundry pickup and delivery?
Yes! We offer convenient doorstep pickup and delivery service in Ntinda, Kisaasi, Nakawa, Bukoto, Kamwokya, Mulago, and Kibuli. You can schedule a pickup at a time that works for you.
What areas do you serve for pickup and delivery?
We regularly serve Ntinda, Kisaasi, Nakawa, Bukoto, Kamwokya, Mulago, and Kibuli. We also consider other Kampala locations on a case-by-case basis. Contact us via WhatsApp to check if we serve your area.
How does doorstep laundry work?
Simple! Just contact us via WhatsApp or phone, tell us your preferred pickup time and location, and our team will collect your laundry. We professionally clean it and deliver it back to you within 24-48 hours, or on your preferred date. Learn more about our doorstep service.
Do you offer dry cleaning?
Yes! We offer professional dry cleaning services for suits, dresses, formal wear, and delicate fabrics. Dry cleaning is available both at our location and through our doorstep pickup and delivery service.
Do you clean duvets and blankets?
Yes, we clean household items including duvets, blankets, bed sheets, towels, curtains, and carpets. Check our pricing page or contact us for pricing and turnaround time on these items.
Do you offer same-day service?
Our standard turnaround is 24-48 hours. However, we may be able to offer express same-day service for urgent requests. Contact us to arrange this.
How much does laundry cost?
Visit our pricing page to see current rates, or contact us via WhatsApp for a specific quote for your laundry.
How long does laundry take?
Standard turnaround is 24-48 hours for most laundry. Express service may be available for urgent requests—ask when you book.
Do you offer special handling for delicate items?
Absolutely! When you book or drop off, let us know about any special instructions—hand wash, gentle cycle, specific drying methods, etc. We'll take care of your delicate items with expertise.
How do I book your services?
The easiest way to book is via WhatsApp at +256768359818. You can also call us at +256707455964 or contact us online. Visit us in person at Ntinda-Kisaasi Road, Ntinda.
How can I contact Selah's?
Phone: +256707455964
WhatsApp: +256768359818
Email: selah.s.drycleaners@gmail.com
Location: Ntinda-Kisaasi Road, Ntinda, Kampala
Hours: Monday-Saturday 7am-8pm, Sunday 10am-4pm
What payment methods do you accept?
We accept mobile money (MTN, Airtel, Africell), bank transfer, and cash on delivery. Payment details can be arranged when you book.
Can I reschedule my pickup or delivery?
Yes! If you need to reschedule, just contact us via WhatsApp or call us at +256707455964 with your new preferred time.
Still Have Questions?
We're here to help! Contact us via WhatsApp for fast response to any questions about our services.
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